Privacy policy
Privacy Policy – Waliya
At Waliya, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from our website.
Information We Collect
When you place an order or contact us, we may collect:
- Full Name
- Phone Number
- Email Address
- Shipping Address
- Payment Information
- Order Details
How We Use Your Information
Your information is used to:
- Process and deliver orders
- Provide customer support
- Improve our products and services
- Send order updates and promotional offers
- Prevent fraud and maintain website security
Payment Security
We support secure payment methods including:
- Cash on Delivery (COD)
- JazzCash
- EasyPaisa
We do not store sensitive payment credentials on our servers.
Information Sharing
Waliya does not sell, rent, or trade customer information to third parties. Your information is only shared with trusted delivery and payment partners necessary to complete your order.
Cookies
Our website may use cookies to improve user experience, website performance, and analytics.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
For privacy-related requests, contact us through WhatsApp or social media.
Policy Updates
Waliya may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact
For any privacy concerns or questions, please contact us through our official social media channels or WhatsApp support.
