Shipping policy
Shipping Policy – Waliya
At Waliya, we are committed to delivering your orders safely and efficiently across Pakistan.
Delivery Coverage
We currently offer nationwide shipping across Pakistan.
Processing Time
Orders are usually processed within:
- 1–2 working days after order confirmation
Orders placed on Sundays or public holidays may be processed on the next working day.
Delivery Time
Estimated delivery timelines:
- Major Cities: 2–4 working days
- Other Areas: 3–7 working days
Delivery times may vary during sales, holidays, or due to courier delays.
Shipping Charges
Shipping charges may vary depending on:
- Location
- Order size
- Promotional offers
Any applicable delivery charges will be shown during checkout.
Cash on Delivery (COD)
We offer:
- Cash on Delivery (COD)
- JazzCash
- EasyPaisa
Please ensure your contact number and address are entered correctly for smooth delivery.
Order Tracking
Customers may contact us on WhatsApp for order updates and tracking information.
WhatsApp Support
0315-0483724
Failed Deliveries
If the courier is unable to deliver due to:
- Incorrect address
- Unreachable phone number
- Customer unavailable
the order may be canceled or returned.
Damaged Parcels
If your parcel appears damaged upon arrival:
- Do not accept the package if severely damaged
- Contact us immediately with photos/videos
